@doglover Good day. Thank you very much for your time and patience. For your case, may I know the operating system of the IPhone X? Do you any other Apple devices that we can have a test? By the way,...

@LaurieUK Good day. Thank you very much for your time and patience. Can I have a picture of the page when it asked to input the username and password? If it is asking for the log in username and...

@Poshberries163 Good day. Thank you very much for your time and patience. Please help us check the following information: When you set up via Ethernet cable, is there any error message during the...

@Cherrie Good day. Thank you very much for your time and patience. You could share your email account to your family. So they all could log into the app via your email account. Thank you very much.

@ostancate Good day. Thank you very much for your time and patience. If the Valorant game is not in the internal block list, you could try to manually add this websites on the block list：...

@jakobjoergensen Good day. The time and location settings of the Deco APP is auto sync with your mobile phone. And as for the firmware update about the Deco system, it would send request to the...