@SyedKazmi Hello, Thank you for your feedback, I sent a firmware for Tapo C310 V1, please try to manually upgrade the firmware for camera and see if that helps.

@亚历克斯尼罗 Hello, Please confirm Kasa app and the firmware of plug are both up to date first. I sent you a debug tool by private message, can you help collect the log file after the issue occurs next...

@f98hfr Hello, Thanks for your detailed post. 20 secs is kind of long to load the Live view page.You could try some suggestions here: Locate the camera closer to main router and make sure it gets...

@MorpheusXI Hello, Thank you for your detailed post. May I know was TC70 able to see any WiFi signal from your neighbors when scan for the SSID? You could create a 2.4Ghz Hotspot Wi-Fi on the phone...

@reset-button I understand you are frustrated due to the device issue, and we'd like to help with your concern in a more friendly atmosphere. May I know did you try to upgrade the firmware manually I...

@johnhj Hello, You could try some 3rd party softwares which support rtsp streaming to view camera on PC, like VLC player or iSpy . To view camera remotely (out of home wifi), please open port 554 for...