@Xilog If the switch made a buzzing noise, please help confirm some detailed information: 1. If possible, check and confirm the switch wiring diagram, ensure the wiring is correct. 2. Record the...

@Franrz 3.68KW is the maximum power for the HS110 when the input is 230V/16A, which is apparently not suitable for all regions. Please use this HS110 as per the specifications in your package box,...

@JAE If the Kasa app behaves abnormally in your network working with the HS110, please try the below suggestions: 1. Always ensure the firmware of the smart plug as well as the Kasa app version are...

@HelpPlease Here are more suggestions: 1. Check and ensure the SD card status is good, you may try to format the SD card one more time with third-party software like DiskGenius, confirm the SD card...

@Airi In order to make the smart plug to work with your Echo dot, please ensure you can control it on the Kasa app correctly either from the local network or from an outside connection. If this has...

@AESWAA Generally, the internet or the connection to the cloud server should be good if both the HS105 and HS200 can be remotely controlled correctly, we may suggest you try to relocate the two HS103...