@Grandalise If you are using Alexa to watch the live stream of the Tapo camera, it will be disconnected automatically when it arrives at a certain minute as it’s a Cloud-to-Cloud service which will...

@David-A Ensure a better performance and stable recording, we suggest our customers use Class 10 microSD card with the Tapo camera. According to our test, some popular microSD cards like SanDisk and...

@Gonzalvus Sorry to find that you are encountering the internet setup issue with the Archer C6, please verify the below information and do some further troubleshooting again: 1. Who is your ISP? What...

@Merkur0815 Hello, sorry that we cannot define a threshold manually on the Kasa app to start the counting, but we think this is a good feature and we will feedback to the related department to...

@BasA This issue sounds a little bit weird and it seems caused by the symmetrical design of Live and Neutral wires in Europe. Due to the symmetrical design, the smart plug will auto-detect which pole...

@sae24 Is the camera mounted to the wall? If it is not mounted to anything yet but you screwed it up to the base plate, you will need to screw it off in the opposite direction vigorously. Best...