@Thoby Hello, may I know who is your ISP? Is the modem provided by your ISP a cable modem or DSL modem? Kindly refer to the FAQ below to check the basic settings on the router: What should I do if I...

@rayray519 Hello, thanks for the detailed information. Do you mean Rogers gives you 100MB download speed? How about the speed you can get when you wired a PC directly to Rogers's modem? And how about...

@Olennon Hello, if you fail to log into the web UI of your Access Point, please refer to the below troubleshooting: What should I do if I fail to install the TP-Link Access Point? May it help.

@Keralian Is the model number of your router MR3620? May I know which country are you from? Generally, if you can ping the router's IP, you should be able to log into its web UI via the IP. Try to...

@VA3TWT Hello, thanks for reporting the heat issue. Please attempt the below to observe the outcome: 1. Put the router in a well-ventilated location or mount it vertically on a stand that permits the...

@Barbapapa Currently, there are not any plans to eventually have that feature. With security in mind, this would be a great feature to have. This will be forwarded as a feature request to our...