@Danshelpline Hello, Are both the SSID and password the same as the Sky router? Does the laptop or Xbox connect to the Sky router wifi fine? Please try to change the SSID of the extender and see how...

@Commodore Hello, Can you please try to plug it into another wall socket to give it a go? Please show me the error screenshot when you try to connect to the extender wifi. BTW, is the extender wifi...

@scynth Hello, what is the model number of your range extender? How about the lights on it? If all the lights are correctly on, which means the extender should be set up successfully and you may...

@Matt1888 Hello, is the extender model RE200 or RE220? If you cannot connect it to the new Sky router, please try below troubleshooting: Please follow the instruction to log into the web page and...

@Ivan980 Hello, Please follow the instruction to log into the web page and tell me the current hardware and firmware version. https://www.tp-link.com/en/support/faq/1398/ If the RE305 firmware is not...

@Robo82 Hello, We don't suggest our customers use the range extenders to boost the wireless signal of a phone's hotspot. But you may check this story and see if the WR802N will match your...