@TLWIN Hello, 1. Here is a FAQ you can refer to customize the SSID and password: https://www.tp-link.com/en/support/faq/1611/ 2. You can set the same SSID for both extenders if you don't need to...

@bb31 Hello， For the slow speed issue, please try the following the suggestions: 1. Please only connect one end-device to the powerline unit by cable， then test the speed. 2. Please try the...

@PK12 Hello， Did you Pair the units before you move the unit to another room? You can try to reset them according to the following FAQ: https://www.tp-link.com/en/support/faq/320/ Here is a FAQ you...

@Nitza Hello, Please change the place of 2 units, then check if both 2 units are having this issue. Please try different devices connect to the unit to check if all the devices have this issue. By...

@Kaido Hello, For this case, since the status page shows that your main 2.4G wifi has no signal, and range extender broadcast the wifi signal from the router, so we have nothing to do on the range...

@smokingdrum Hello， How much speed can you get from your Internet Service Provider? Please connect PS4 to the router directly, and streaming movies, then check if the PS4 can work well or not. Have a...