@Saifuddin Hello, For the slow speed issue, please try the following the suggestions: 1. Please only connect one end-device to the powerline unit by cable/WIFI and check whether the wireless or wired...

@DBurn Hello, May I know your network topology？ Did you mean before you plug the main one to the TalkTalk Youview Box, the powerline light of the other one of TPLINK will turn to red then off? If you...

@LondonLynn Hello， Did you connect the extender's wifi on your laptop then open the Utility? If so, the extender will show at the bottom and adapters will show above. If you want to show adapters at...

@MALCOLMH Hello, AC refers to the 802.11ac protocol, which means it supports 5G. Hope it can work and have a nice day!

@zgunsmoke Hello， Did you have another computer can download the Utility? If so, please change a different computer to check if it can work well. Here is a link you can refer to install the utility:...

@Reapperd Hello, How did you connect the computer and the powerline product? Please refer to step 2 of this instruction to check the issue: https://www.tp-link.com/uk/support/faq/1608/ Hope it can...