@ritat86 Hi, for the issue, please confirm the below information. 'I have tried to ping the IP address (i.e. "ping 192.168.1.30) but get the message "Reply from 192.168.1.140: Destination host...

@MIH Hi, for your issue, we can see the wireless internet speed from the extender is slow. Can you connect the PC to the extender to test the wired speed? If the wired speed is normal, the wireless...

@Ian1958 Hi, for the issue, we would like to confirm the below information first. Even though all the lights are green on the extender, all the wireless devices can't see the extender's Wi-Fi name,...

@DGK Hi, for this issue, please help confirm the below information. 'The adapter is located upstairs and the extender downstairs' You only have two powerline units, right? When the extender is at...

@zeehaus Hi, for your issue, please take the below anwser. For better performance, it is not suggested that the extender is connected to the powerline device via wireless or cable connection. It is...

@zeehaus Hi, for your issue, please take the below answer. TL-WA850RE and Powerline device are different. TL-WA850RE is range extender which connect the router by wireless connection and extend the...