@JabeSmith Hello， 1. We have checked your issue, from the picture you have sent to us, we noticed that the DNS of your computer is 192.168.4.x and 192.168.8.x. They are not in the same network...

@Keels Hello, For your case, please try the following suggestions: If the Powerline(House) Led is off, please put powerline units into Wall sockets in the same room, factory reset and pair them again...

@Kami12 Hello， Please put the TL-PA4010 and your router in the same room. Then please press the PAIR button on the adapters for 10s, if you can see all the lights blinking once, it means that you...

@MoustafaDida Hello， For this issue, we need to check the issue that happened on the router or range extender. Please try to use the RE300 separately, do not use the Onemesh function, then check if...

@BRM Hello， Please tell me the LED light status on the TL-WA850RE. According to the LED light status, then refer to this FAQ to do troubleshooting: https://www.tp-link.com/en/support/faq/2234/ Note:...

@Suspect316 Hello， Please check if you have configured any advanced settings on the RE505X, like access control or other settings. How did you set up the home guard on the router? If you delete it...