@JohnAr Good day. Is your model number TL-WPA4220KIT? Since the master unit is connected to AX50 via Ethernet cable, so there is no compatibility issue. After you paired them together, can you still...

@HeinL Good day. UPS has the function of filtering, which will weaken the PLC communication or disconnect the PLC communication. While power-line adapters communicated with each other based on those...

@Splendid Good day, Thank you very much for your time and patience. For your case, I might need to check with our senior engineers. And they would run some tests. As soon they figured out what...

@Hemaanshuj Good day. Thank you very much for your kind reply. How long have you had the device and did this issue start since you bought it? Have you download the powerline utility to see the...

@Maestro30k Good day. For your case, we would like to get the following information: How long have you had the device and when did the issue start? Did both the wireless connection and Ethernet...

@Frank_TP Good day. Sorry for the delay. After reset, can you use admin/admin to log into the web interface, or the Web interface only requires the password? If you use the new login password you...