@Mummof5 Good day. Sorry for the delay. May I know what is the model number of your new router? On the RE580D, can you see the 2.4ghz and 5ghz lit up? ----if all the lights lit up as blue, maybe you...

@Noobie Hi, yes, you are right~ (But please make sure other devices did not connect the hidden network before.)

@StefanoRM Good day. Sorry for the delay. For your case, we would like to forward your case to our senior engineers for further assistance and please check your email box; Could you please help me...

@navykrish Good day. Thank you very much for your time and patience. After checking the detailed information, it seemed that the wireless link speed on 5ghz is quite slow. For RE305, the wireless...

@dpr104 @prado Good day. Thank you very much for your time and patience. Please help us check the following information for further analysis: How long have you had RE450 and when did the issue start?...

@rajgupta Good day. May I know where are you located? And have you checked the region code on the product label, such as Archer A6(US) or A6(EU) and how about the RE200? Have you tried to use the...