@MajaAndersen Good day. May I know the model number of your range extender？ There is a reset pinhole on the left/right side of the extender, please hold it for 10s till all the lights turn on then...

@ANZH Hi, Removing the existing router profile on the computer will help us to check if the password we use is right or not; Such as https://www.tp-link.com/support/faq/554/ (on the smart phone, you...

@cibub Good day. Have you set up the static IP address on the play station? And is there any error message when the PS station failed to connect the RE450? When the Play Station connected via...

@Deejay77 Hi. May I know how far away from the 850RE to the home router, and are they on separate floors? What is the model number of the home router, is it also 2.4ghz only or 2.4ghz&5ghz...

@ANZH Good day. What is the model number of the DSL router? After setup, have you seen the 2.4GHZ and 5ghz lit up？ Is this the first time for you to set up the RE200? Just in case that it is the...

@Shauna Good day. May I know the model number of your range extender? One the left/right side of the extender, there is a reset pinhole and please hold it for 10s until all the lights turn on then...