@JonnyM Good day. Thank you very much for your time and patience. And sorry for the delay. If the phone is connected to a different Wi-Fi network when you watch the live stream of the Kasa camera,...

@Ievgen Good day. Thank you very much for your time and patience. Did the system LED still lit up? When you reset the camera, would the system LED start blinking? And may I know where are you...

@avisekjena Good day. Thank you very much for your feedback. Till now, the Tapo camera does not support the preset position yet, and it is a kind of inconvenience. We have already reported your...

@hotel_indo99 Good day. If the phone lost, it would not affect the camera, you can still log into the same email account on the new phone; But it would be better to reset the camera and set it up...

@Ievgen @solt.soldier Hi, Did you also have the issue that the camera stopped to get power and the system LED went off after the firmware update? Have you tried to factory reset the camera? After...

@Sqfg Thank you very much for your time and patience. After checking with the senior engineers, there might be something wrong with the Tapo cameras and there is no proper solution yet. So please try...