@Rasmiranjan Good day. Thank you very much for your time and patience. May I know the model number of your home router? Did you set up the range extender via WPS button or via Tether APP, web...

@RCas91 Good day. Thank you very much for your time and patience. Normally, the extender would work fine with the Sky Q hub router, and since you already had the extender, maybe you could have a try...

@shawzy000 Good day. Thank you very much for your time and patience. Have you tried to reset the extender and set up again via Tether APP, or web interface, not the WPS button?...

@Otheus Good day. Thank you very much for your time and patience. May I know the model number of your windows 10 computer? Did you set up the static IP address on the computer before? Since RE350 is...

@Rajesh_115 Good day. Thank you very much for your time and patience. Really sorry for the inconvenience. if you haven’t returned the range extender, could you please provide me more details about...

@Patacrima Good day. May I know the model number of your range extender? Have you tried to reset the range extender by holding the reset pinhole /button for 10s till all the lights turn on then off?...