@Theodora Good day, Thank you for your valuable feedback. Does the time stamp on Live page show the correct time ? If not please go to camera settings and double-check the Time zone for camera. Turn...

@Blata Hello, From your description, camera still responds to reset, but the system Led could be faulty. Please check the photo below and see the Signal Led above the lens is always OFF and use the...

@thomas822 Good day, Thank you for your valuable feedback, we have posted some suggestions in a related thread for notification issue, please give it a try and help confirm some details, thank you...

@AKG Good day, To control 1 camera on 2 cell phones, both phones should login to the same tp-link account. For example if the Kasa camera has bound with your tp-link account, on your husband's phone,...

@Yeniag Hello, If your range extender failed to detect router's 5Ghz WiFi, please change router's 5Ghz channel to 36/40/44/48 Band 1 channel. Here is an FAQ: Why my Range Extender is unable to detect...

@Stacey2 Good day, Many thanks for your information. May I know till now the camera with the latest firmware still will not record? What is the version of your tapo app? Tapo app -> Camera settings...