@simoncpage Good day, Thank you for your valuable feedback. For “Blank screen" do you mean Liveview page is Blank, and Playback- recording also stops after 12AM? May I have the screenshots when the...

@Nuno00 Hello, Thank you for your feedback. When using Tapo C310 outdoors, we will need to install waterproof Items for Ethernet socket, and here is a video: How to Install Waterproof Cable...

@SSS999 Great, glad to hear that RE is working now! DHCP Detection failed normally meansRE did not detect your router/ DHCP Server , at that moment make sure AP's network is stable/ have Internet...

@tb68 Good day, Thanks for your photos and detailed post. If you watch Live view on a different mobile device in HQ, will live view page adjust the page to full screen? To locate the problem, can you...

@gboelter Thanks for the information! Welcome to share if any 3rd party software that had worked for you~ It looks like Window10 could not format a SD when the storage is more 32Gb. I found an...

@Carl621 Hello Carl, Thank you for your detailed and valuable post, to address the issue and try to fix it, we would like to have a specialist look into this further via email -subject TKID210502***...