@Pjb123 Hello, May I know where did you find the Tapo P100 is incompatible with the Deco network? As far as I can tell, they should be compatible. If you cannot add your Tapo P100 to the Deco...

@Korsmann Hello, may I have the LAN IP settings on your Deco app for your network, is it 192.168.1.1 and subnet is 255.255.255.0? Kindly show me the screenshot, thanks. Please ensure that the IP...

@Mike_P Hello, I‘m afraid there is no such feature on the Deco app login or changing any settings on it, while this will be forwarded as a feature request to our developers for consideration. Thank...

Thanks @dk61 for his clarification. @gtrman Hi, we can need to verify some basic information and try to locate the issue first, as this is not a firmware issue as we can see for now: 1. What is the...

@leonardomrc Hello, do you mean the insights? You can only check it for 1 day? You should be able to slide to the left to check for previous days. Can I have a screenshot of it? Thanks.

@Afazman Hello, It's OK to connect the Deco mesh network to the existing router such as Archer AX20 and they are compatible. When Deco works with an existing router, it is suggested to turn off the...