@Abs_khan Try to log out on your Deco app, then log back in again to confirm if you can access your Deco.

@BasLinkje Hello, If the wireless signal from the ground floor Deco is already weak and it is hard for you to install another Deco in the 20m away garden office. It is suggested to add another range...

@billyseah Hello, Just to verify, is your Deco M9 Plus working as an Access Point or Router? The Deco M9 Plus currently does not support manually adding a port forwarding MAC or IP address, while we...

@DECO_Marko Hello, can I have more detailed info about your network and connection first? 1. What is the current network diagram? How do you connect these 3 Deco E4s together? Where are they? Is the...

@Sctsdale Hello, the firmware of your Deco M9 Plus V2 is quite old, please refer to the below post to upgrade it first: https://community.tp-link.com/en/home/forum/topic/212300?page=1 May it help~

@omni96 Hi, Below is the guide to link the Deco M4 to your Google Assistant, please double confirm: https://www.tp-link.com/support/faq/2892/ May it help~