@MarkGBeard Hi, I have replied you in another post, please check it.

@MarkGBeard Hello, may I have the model number of your Deco device? We have actually released a new official firmware for several models days ago, please check on your Deco app for the updates, or...

@Matsla Hello, This issue may need to escalate to our engineers and they will email you, if you are willing to do further analysis, please check your inbox and respond. Thanks for your cooperation...

@SrDarkWarrior Hello, we haven't got any updates for the functionality of the USB port on the Deco M9 Plus from the developers, sorry about that.

@MCage Hello, your case has been forwarded to the engineers, please check your email box and respond, thanks.

@rich0056 Hello, have you tried my previous suggestions? Please give it a go and get back with the detailed info, then we will try to locate the issue together.