@Ricardo_Sa Hello, thank you very much for your feedback. We do receive this kind of feedback from other users before and we have already forwarded those to the developers for consideration, these...

@Ricardo_Sa Hello, thanks for reporting. Can you please help confirm the below details and we will try to figure it out: 1. What is the detailed network topology/layout? How are the 3 M9s connected...

@frederikk Hello, thanks for asking. The later 1.4.3 version cannot be downgraded to the previous 1.1.8.

@whiteswan Hello, thanks for asking. When the Alexa showed offline on the app and you were not able to access amazon.co.uk, can you please confirm are all the LEDs on the Deco M5s solid green? Can...

@tim.mac119 Hi, thanks for getting back. To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the information that we need....

@Ed-win Hello, are you referring to the "Isolated from main network" option in AP mode? If yes, Deco M4 also supports that, you may confirm again. While if it is in Router mode, there is no option to...