@EllisB Hello, thanks for reporting the issue to the community. To better assist you, please provide us with the below information: 1. What is the current network topology/layout? How many Deco X60s...

@EmrahS Hello, To better assist you, please provide us with the below information: 1. What is the current network topology/layout? How many Deco M4s do you have in total? How are they connected? Is...

@JKa Hi, just to confirm, is the Deco M5 working as a router or access point? You may try to switch it to access point then all devices should be in the same LAN. Sorry that Deco can only build a...

@Scottunes Hello, thanks for asking. To better assist you, please provide us with the below information: 1. Ensure the Deco M5 firmware is up-to-date, which should be 1.4.9 Build 20200924 Rel. 60170....

@HamadDossary Hello, It's NOT suggested to use Deco in different countries. It may affect the performance of the Deco, not only whether it supports 220v, and we do not provide an international...

@Rawnald Hello, thanks for asking. You will need to reconnect to the Deco network on all of your 40 devices if you change the current wireless password to a new one.