@255 Hi, sorry to tell you that we can provide English service for global users now. You are suggested to contact the local tech support to get some suggestions....

@Hobnobs Hello, thanks for asking. Currently, it's unable to change the channel on the Deco device as it will select the best channel automatically to have good Wi-Fi performance and it is unable to...

@Calvin97 Do you mean you can only get about 60mbps download speed when connecting a computer to the Deco M4 with an Ethernet cable? If so, how about the wired link speed on that computer? You may...

@MichelBrazil Hello, Please verify some basic information and we can try to fix it: 1. Is the main Deco M4 working as a Router or an Access Point? What is the detailed network topology, is there a...

@Nadajoey1 Normally, Deco will select the best source unit to connect automatically, and there is currently no option on the Deco app to force it to connect to a certain source unit. Can't say for...

@mu63 Hi, sorry to tell you that we can provide English service for global users now. You are suggested to contact the local tech support to get some suggestions....