@stevesul Hi, Is there a switch in your network, as I assume there are different devices connected to the Spare Bedroom Deco? What are those devices? What if you swap the Basement Deco and the Spare...

@Yuukikonno08 Hi, What is the WAN/Internet IP address of the Deco M5? Please use the computer in the same network to do the tests below and tell us the results. A. Use LAN IP+port to test if the Java...

@Chris34731 Hi, What is the current network topology/layout? How many Deco M4 do you have in total? How are they connected? With your Samsung galaxy s20 connected to the 5GHz, please check the...

@HarlanPepper Hi, Yes, we can connect or add another router or range extender to the Deco network via Wi-Fi or wired to extend the Wi-Fi range, and Deco will act like a normal router to provide...

@SM-xgrm Hi, thanks for the update. May I know who is your ISP and what is the WAN connection type on the main Deco M5, is it PPPoE or Dynamic IP? When it disconnects from the modem, how about the...

@Omg7788 Hi, do you mean you've set up a PPPoE connection on the main Deco? Try to change the WAN DNS server on your main Deco to 8.8.8.8 and 8.8.4.4, then monitor again. What if you connect the...