@Louissugar78 Hello, Please disable the VLAN/IPTV on your Deco and ensure your NAS is obtaining an IP address automatically from the Deco system, Does your NAS work before with your old router?...

@Zaudi Hello, sorry about that. Please help confirm some details and we will try to figure it out: 1. May I have your detailed network topology/layout? What’s the operation mode of the Deco P9, is it...

@Tony.YYH Hello, sorry about that. Please help verify more details and we will try to figure it out ASAP: 1. What is the current network topology/layout? How are the 4 Deco M4 nodes connected to each...

@Meshdave Hello, May I know is the Deco M5 is working as a router or an Access Point? Please ensure it is working as a router, otherwise the Connection Alerts will not work. Good days.

@VSSRamesh Hello, Please help confirm the below details: 1. What is the current network diagram? How are the Deco M4 nodes connected to each other? 2. What do you mean by the Deco M4 will reboot,...

@MNC Hello, sorry to hear that, but we can do some troubleshooting first to locate the issue so that we can try to fix it later. Please help confirm the below details: 1. What is the current network...