@Bartuck Hi, sorry to tell you that we can provide an English service for global users now. You are suggested to contact the local tech support to get some suggestions....

@Alexanderjohn Sorry about that. Can I have the IP address on your TV now when it is obtained automatically? Can you ping that IP on your phone? BTW, our engineer will email you, if you are willing...

@Rafrafuk Hello, sorry about that. Our engineer will email you and help you update the firmware, if you are willing to follow it up, please check your inbox and respond. Thanks for your cooperation...

@TalTech @xer44ph Hi, are you both running the latest firmware for the Deco M4? If not, please update its firmware first, then confirm again. If it still not allow you to set an open network, please...

@Alexanderjohn Thanks a lot for all the details. Please allow the LG TV to get the IP address from the Deco network automatically, then you can add an Address Reservation for it as below:...

@anuragpatt Hi, yes, you can add an M4/M5 in the same mesh network and set the M4/M5 as the main one, which is connected to the modem/router with an Ethernet cable, then you will be able to get the...