@Hansraj Youe case had been forwarded to the engineers days ago, you may follow it up with them, they will be able to help, thanks.

@Armeanu May I know how many media files previously when you cannot see them? Are there any special files that cannot show up? As far as I know the files number may have a limit of 10000, you may not...

@Voyager99 Have you tried all my previous suggestions provided to desi76? What is the IP address when there is no internet access on the device that is connected to the C4000 LAN?

@phoenixxko Hello, may I know what kind of whitelist access setting you are using on the A9? Can I have a screenshot?

@AlexBueno Just to confirm, how is the current network connection in your house now, is it the Huawei HG---Archer C7 (is C7 working as a router or an access point)? If the C7 is working as a router,...

@Sergio668 It is expected to be released in the late of December or early 2021.