@Nai1 Archer VR1200v seems a customized version for Service Providers in the local market, which means the firmware of the router might be self-designed by your ISP. Generally, the support for this...

@JimmyCricket It is suggested to confirm this info with the local tech support, as they may understand this better, thank you.

@IbAL Were you moving around from one room to another when the video call freezes? Can you confirm if your phone is switching from the VR2100 network to the RE network at that time? If your phone is...

@harunsahin78 Sorry to tell you that we only provide English Service for Global users, so we tried to translate your question into English and continue to help you. Wish your understanding. If you...

@Redbul1 Sorry to tell you that we only provide English Service for Global users, so we tried to translate your question into English and continue to help you. Wish your understanding. If you are...

@MartinLuk Hi, as far as I know, this TD-W9960 supports NAT loopback by default, there is no need to enable it.