@BRTK. Thank you very much for all the details. We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.

@Laser50 Hi, thanks for all the detailed info. We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.

@VaMong Hi, what is the bandwidth you paid for your internet? Simplify the network layout by connecting one computer to the VR400 via cable, run the speedtest（www.speedtest.net）three times without...

@dron601 Hi, thanks for asking. May I know how did you test the speed? Please refer to the below troubleshooting to confirm some details, then confirm if you can speed it up:...

@Golfer2019 Just to confirm, do you mean you want to replace the BT Openreach Modem and the Asus RT AC68U router together with one VR400? It's OK to connect the Deco mesh network to the VR400, and...

@Matthew1 Do you mean auto firmware update? As far as I know, the VR600 won't upgrade the firmware automatically unless you check for the updates on its web interface and hit the Upgrade.