Hello, Sorry to hear that, while back to your case, there is no such issue reported by our customers yet. And cause other devices work properly, the Deco mesh system should be working fine, it seems...

Hi, what is the current network topology? Cause the computer cannot see other devices, it is suggested to verify whether they are in the same subnet. Otherwise, they won't access each other directly....

Hello, So you can get 1Gbps from each M4 by wired cable, while no more than 100Mbps from the wireless 5GHz from the 2nd unit, right? May I know what is the speed you can get from the main Deco by...

Hi, Sorry to respond late and glad to hear that you solved your problem finally. Generally speaking, if a device cannot be found in the local network, it is suggested to check its IP address at the...

Samppa wrote The powerline connection is totally undocumented in deco P7 and the Deco app has no information at all. In this regard Deco P7 is a black box and one just has to hope it is secure. I...

Hello, Sorry for the trouble caused. You can refer to the picture above. Good day.