Hello, Is it RE450? With all leds on, it should be working properly now; while cause there is no internet access, we can do further troubleshooting: 1. did you use the home wifi password to configure...

Hello, Thanks for your valued feedback. We will forward it to our product department and our engineers will work on it and evaluate its feasibility. You can keep an eye on our official website for...

Hello, Sorry to tell you that we have to reset the HS110 and reconfigure it after we changed the wifi network. First, ensure that the wifi light is flashing amber and green; if not, you can reset it:...

Hello, Please enable IPTV and choose custom mode and then enter the IPTV VLAN ID and enable the 802.1Q tag. For internet VLAN ID and VOIP VLAN ID, you can leave them empty. After that, click save and...

Hello, 1. Ensure that your device has connected to the router 2. Open a web browser and enter 192.168.0.1 or tplinkwifi.net in the address bar and give it a go. 3. Otherwise, please check the default...

Hello, Thanks for your valued reply. With the PS4 connected to the modem / router directly, do you have the same issue when playing games? Good day.