Hi, What is the WAN IP address of your router? Please use the computer in the same network to do the tests below and tell us the results. A. Use LAN IP+port to test if the service can be accessed...

Hello, what is the model number of your device? It seems that you need the wifi password, you can find it on the bottom label of the actual device, it shows wireless pin or wireless password, 8...

Hi, What is the model number of the router? Below is the instruction to narrow dow the root cause. https://www.tp-link.com/en/support/faq/2170/ Meanwhile please tell us some details: 1. the picture...

Hi, Below is the instruction to setup parental control: https://www.tp-link.com/en/support/faq/1531/ You can add device into parental control list and select whitelist without keywords to block the...

Hello, please try to install the firmware mentioned above to give it a go. And there will be a firmware released in the future, please keey an eye on Deco app or official website. May it help.

Hi, What is the current network topology/layout? With your device connected tothe 5GHz, please check the wireless link speed as the instruction below: https://www.tp-link.com/en/support/faq/2265/...