Hi, That is weird, only specific devices drop connection. While our engineer has contacted you via email, if you are willing to do further analysis, please notice your inbox. Good day. MikeyT wrote...

Hi, Please hard reset the extender and give it a go. If still the same, you can contact our tech support to check the warranty service....

Hi, What is the hardware and firmware version of the HS200? Can the tool detect the 2 HS200? Good day. shabbs wrote I have an HS200 that won't update the firmware either - the Android app starts the...

Hi, To reset the HS110, with it powered on, hold the settings button for 10s to reset it. Besides, per you said, the HS110 works fince when you take it back to office, you can reset by delete it on...

Hi, First, the notification will include a video of the event, so that you can get an idea of what is happening at that time. Meanwhile, we cannot live view multiple cameras at once, the kasa app...

Hi, Sorry to tell you that there is no other way to live view the KC120 cam except kasa app yet. While we will feed back to our R&D colleague and they can work on it and evaluate the feasibility....