Hi, For the TP-Link cloud ID, the username/ID usually is your email address. You can test your own one and give it a go. Otherwise, there is not much we can do to get your ID back. Good day.

Hi, Could you please provide more details about the current problem? The model number and the hardware version; The operating system of your computer. And the specific symptom of the current issue...

Hi, Did you try to forget the network and reconnect to it? Does it work? Meanwhile, you can change the wireless channel of the 5Ghz on the main router. Like channel 36, 40 or 44. Have you ever tried...

Hi, What is the Kernel version of your Ubuntu PC? FYI, the T2UH supports Linux Kernel version 2.6~3.16. https://www.tp-link.com/en/support/download/archer-t2uh/#Driver While if it did not included...

Hi, What is the current network topology? FYI, in bridge mode, there is no IP address and other advanced features, it is used to sync the DSL connection only. Please tell us the current operation...

Hi, Cause the WAN port is for regular wifi router, while the VR600 is a DSL modem router by default, the 2 operation modes cannot exist at the same time. Per I said the VR600 supports 3/4G backup...