Hi, The red powerline led indicates that the powerline environment is not very good, have you ever tried to change another socket to plug it? Did you try to pair the TL-PA9020 one in oen of the...

Hi, The powerline led went off means that you need re-pair them. Below is the instruction: https://www.tp-link.com/en/support/faq/258/ Meanwhile, cause the middle light will go off, it is suggested...

Hi, Did you change the Mac from statci IP to DHCP once you connect to the extender's network? Use them with different network names is a workaround for now cause the Mac works fine at that time, but...

Hi, The HS100 can be setup via kasa app, and it can support Google home/Alexa. Meanwhile, it can be managed by multiple devices with the same cloud account. May it help and have a nice day....

Hi, For your information, only 5GHz supports MU-MIMO, which is short for Multiple User – Multiple Input Multiple Output, one of the most important feature of 802.11ac Wave 2. WHat do you mean by...

Hi, What is the current network topology? Is it internet cable--Main router--C7--clients? Please login to the web UI of C7 and go to basic-network map page; there please click on Archer C7 icon and...