Hi, Do you have the same issue with the sonos speaker/alexa connected to the modem's wifi? Is there any error message if it cannot execute these skills? Please simplify the network topology to give...

Hi, Glad to hear that it works properly after updated the firmware, and thanks a lot for your valued reply. If need more help in the future, do not hesitate to contact us. Have a nice day. Fraxlin...

Hi, I confirmed with our engineers, per I said, cause Deco is an electrical device and a wifi router, it is normal to produce heat, on the other hand, given the small and thin housing design, we can...

Hi, Seems that there are some misunderstanding. Whether the MU-MIMO function will work depends on depends on the timing you enable the smart connect. That is to say, if the MU-MIMO for 5GHz has been...

Hi, Sorry to tell you that the HS100 does not support Apple homekit yet, while the HS105 will support it. You can keep an eye on official website for more information. May it help and have a nice day.

Hi，@Victor01 @randomcitizen sorry to hear that it still does not work. We have reminded our R&D colleagues and they are working on it now and try to fix it; If you do not mind, please wait a while,...