Hi, Below is the instruction to setup the access control feature. https://www.tp-link.com/en/support/faq/1535/ Theoretically, with a new device connected to the router, it won't be added into...

Hi, The error code means that the firmware and hardware does not match. By comparing the firmware, the hardware version should be V1 not V4. And the current one is the latest one....

Hi, Thanks for your reply. While if you have reported it to our tech support team, please wait a while then and our engineer will contact you via email. Have a nice day.

Hi, Below is the instruction to setup PPTP vpn on the C3150. https://www.tp-link.com/en/support/faq/1646/ Please show us a screenshot of the status page and VPN settings page. Meanwhile, in order to...

Hello, First, you can configure 9970 as an access point, below is the instruction: https://www.tp-link.com/uk/support/download/td-w9970/#video Or you can change the operation mode to wireless router...

Hi, Yes, it is right, we can change the LAN IP and the DHCP range on M5 or M9 plus now, but M4 does not yet. Actually, if you give a fixed IP for a specific device, you do not have to give it a...