Hi, The powerline adapter will limit the speed 9970 can get from it; if possible, you can connect it to the host router directly bypass the powerline adapters. Meanwhile, you can connect the 9970 to...

Hi @nobru26 , We are sorry for the inconvenience caused here, but we are trying our best to get more details to do further troubleshooting and try to fix it. Meanwhile, we have done a test at our lab...

Got it, per I said before, we will remind our R&D colleagues. Thanks for your suggestion again, have a nice day.

Hi, Thanks for your feedback, we will remind our R&D colleagues and they will work on it. You can keep an eye on the official website for updates. Good day. wsaca wrote Thanks for the clarification....

Hi, Please ensure that the modem is plugged into the WAN.blue port of the router. Besides, you can change another cable to give it a go. Or try to connect one of the orange LAN port to the WAN/Blue...

I'm afraid not; you can ask for the operator's help to give it a shot.