Hi, We asked the cloud ID to do further analysis, while we do recognize the GDPR and we have noted that. We will pay more attention on it. It is a troubleshooting method to disable fast roaming or...

Hi, Hard reset won't affect the current firmware version. Back to your case, please give us more details so that we can try to fix it. a. the current network topology/diagram. b. more details about...

Hi, the same thread https://community.tp-link.com/en/home/forum/topic/160899

Hi, The latest firmware is 1.2.8; which is available in US now. FYI, the latest firmware will be pushed from the cloud server gradually; it will take some time. So you do not have to update it...

Hi, We will get some details to give you a specific answer and try to fix it. How do you connect the PS4 to the Deco? By wired cable or wireless? What about other devices? Like cellphone or laptop,...

Hi, We will remind our R&D colleagues your request, any updates, we will let you know. Or you can keep an eye on our official website for updates. Have a nice day.