Hi, For your information, the RE580D does not support 5GHz in band 4, that is the reason why you cannot detect the 5GHz when it uses channel 149, 153, 157 or 161. And we have confirmed that the...

Hi , We do have some feedback that indicates the Deco may not work properly after the firmware update, while compared to the amount of the Deco users, it is very limited. So you can update it and...

Hi, Sorry to hear that you have some difficulties with the Deco units, while we can do further troubleshooting to fix it. 1. What is the current network topology? 2. What about the light status of...

Hi, Sorry to hear that you have some difficulties with the Deco M9 plus. We can do further troubleshooting and try to fix it. What is the current network topology/diagram? And what is the light...

Glad to hear that it works now. Just let us know if need more help in the future. Have a nice day. Mad wrote Deco M5 firmware for me is working fine, just follow the correct online procedure from...

You are welcome, just let us know if need more help. Have a nice day.