@LesleyC Good day, Thank you very much for your time and patience. Sorry for the delay. Was it the first time to set up the TD-W8961N? How long have you had this device? Did the DSL light lit up on...

@Eagleman Good day, Thank you very much for your time and patience. Sorry for the delay. If you do not mind, you could have a look at TD-W9970 V4....

@BobTrace Good day, Thank you very much for your time and patience, Sorry for the delay. We used to have several feedbacks about this issue and forward the case to our senior engineers and customers...

@Gard Thank you very much for your continuous update; TP-Link would speed up the process and provide the solution as soon as possible. Thanks a lot.

@Omarrr Good day, Thank you very much for your time and patience. May I know where are you located and who is your internet service provider? Have you tried to reset the modem and set it up again？...

@RonnieS Good day, Thank you very much for your time and patience. Sorry for the delay. I am sincerely sorry that apparently there are some mistakes on the specification page and we have already...