Knowledge Base/
Troubeshooting
2018-11-26 10:52:06
Case 1 Unable to run the setup wizard If you see the message above. you may already have the driver installed. Try uninstalling existing driver then reattempt the installation. Case 2 Can't detect...
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Knowledge Base/
Troubeshooting
2018-11-26 10:29:12
Case 1 Slow speed Follow the steps in the following the FAQ found here Case 2 Unstable connection Step 1 Check Wi-Fi signal strength. If the signal is weak, try moving the computer closer to your...
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Knowledge Base/
Troubeshooting
2018-11-26 09:03:18
You may find that your devices like your mobile phones and laptops lose internet connection constantly when they are connected to the router via Wi-Fi or Ethernet. It may be caused by many factors....
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Knowledge Base/
Troubeshooting
2018-11-26 09:00:27
You may have a number of files, such as: documents, photos or videos on your hard drive. If it happens that you cannot read some of these files when you access the connected hard drive please try the...
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Knowledge Base/
Troubeshooting
2018-11-26 08:29:26
Because of the varety of USB storage drives in the market, it is difficult for us to make our routers compatible with all them. Before you begin troubleshooting, please make sure that the drive works...
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Knowledge Base/
Troubeshooting
2018-11-26 08:21:12
Note: Before you do these troubleshooting steps, please check whether the adapter you are using is the Archer T1U. For this model, it only supports 5GHz networks. If the router you are using only...
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