You connect a device to the TP-Link powerline adapter via cable or Wi-Fi, internet connection works but it’s intermittent. It could be the powerline adapter or other factors. Please follow the...

You may experience issues setting up your Deco for the first time. If you do please check this guide to see if the issue you are experiancing is covered. Case 1: The Deco app cannot find the Deco 1....

There are many factors can affect a device's network speed, this FAQ will help you isolate and troubleshoot some of them. This Chart will help you decide which case to refer to. keep in mind we will...

For basic/advanced settings of Smart Plug/Switch, please refer to following FAQs: How to connect my TP-LINK Smart Plug to my home network via Kasa? How to connect my TP-LINK Smart Switch to my home...

For a wireless powerline device, you can customize its wireless settings the the steps below. Please note: If the Utility hasn’t been installed yet, please refer to How to prepare for using the tpPLC...

1. Make sure the smartphone is connected to the Wi-Fi network of the TP-Link device. 2. Make sure the smartphone is not connected to the guest network. 3. Make sure the TP-Link device supports the...