@BigCanoe Hi, thank you very much for your kind reply. We would like to follow up on your case by email and forward to our senior engineers for further help. Please have a check of your email box...

@Peter170 Hi, Did you mean that why we add the on/off switch on the Tapo P100 like this: You could turn on or off the device which is connected to the plug on the APP with this feature, and the plug...

@MotoMazz @MichielS Hi, Could you please send me a picture of the bottom label on the smart plugs？ And When you try to update the smart plug, would there be any newer firmware available？ Thank you...

@FranciscoMacedo Hi, It might be related to the incorrect MAC address and could you please also tell me the MAC address on the product label? --a picture of the bottom label would be highly...

@Finesoul Hi, we do have the plan to release the outdoor plugs in Europe, but it might not be KP400. As for the exact date for the release, it is still to be discussed and please keep attention to...

@MichielS Good day, Please refer to this link: How to use offset and fade rate feature when scheduling sunrise and sunset in Kasa app: https://www.tp-link.com/support/faq/2702/ And it is applied to:...