@VTG Good day, Sorry for the delay. Have you tried to turn off the fast roaming on the Deco APP to see if that helped? By the way, Did all the mobile devices have the same issue, or several clients...

@mousehunt Good day, Sorry for the delay. Based on our experience, I think you might need to enable IPTV/VLAN and choose SG-SingTel when choosing the internet connection type. Or go to...

@dinar21 Hi, Sorry for the delay. For your case, could you please help me check the following information: 1. Is the iPad with IOS12 the only device not working properly? 2. if the iPhone is...

@mowie Thank you very much for your kind reply. Sorry for the delay. Are you on the firmware 1.1.8 Build 20191102 Rel. 58333? --if yes, this is a specialized firmware for Philippines users and it...

@Rvv Hi, Sorry for the delay. Have you tried the firmware recovery? https://www.tp-link.com/en/support/faq/2958/ After that, if still nothing happened, please try to contact the shop retailer to...

@Brainswitch Hi, Merry Christmas. Thank you very much for your kind reply. We would like to follow up on your case by email and please have a check of your email box later. Thanks a lot!