@sangeeth Good day, Could you please help me check the following information: 1. Did you also have RE450 and was it the first time to set it up? 2. Have you tried set it up via Tether APP, such as:...

@jeca55 Good day, Could you please help me check the following information: 1. What is the model number of your home router and are you able to see which wireless channel on the 5ghz it is, like...

@IvanPA Good day, Sorry for the delay. When during the firmware update, is there any abnormal behavior, such as stuck as 90% for a long time? Were you able to see the notification about the...

@mjifojeqlkj23 Good day, Thank you very much for your feedback and we would like to follow up on your case by email. Please have a check of your email box later. Thanks a lot and Wish you a happy new...

@bob27nli Hello, there are some instructions about the screen-recording for your reference: https://support.apple.com/en-us/HT207935...

@Hillwawa Thank you very much for your kind reply. We would like to follow up on your case by email. At the same time, could you please help me check the following information: 1. How long have you...