@Rafs Hi, Sorry for the delay. The powerline adapters supported IGMP v2. As for the IGMP V3, it might have some problem. So do you know which one did you use? Thank you very much for your time and...

@USean Hi, Sorry for the delay. Did this issue happen every time you created the parental control profile?—it would be highly appreciated that you could record a video clip about this process; Or are...

@Dave384 Good day, Thank you very much for your time and patience. What error message did you get and can I have a picture of it? By the way, why did you want to change the DNS server？ Thanks a lot...

@Quispel Good day, Sorry for the delay. There is no such a limitation that smart TV could only be connected under the access point mode. What would happen if you switch the Deco to the wireless...

@Iconic Hi, Sorry for the delay. May I know how many Devices that are connected to the Deco currently? --normally within 30 clients should not be a problem. Deco M9 plus v1 and V3 would not have a...

@Proby01 Good day, Thank you for your time and patience. Have you tried to swap the location of the two satellite Decos to see whether this issue follows the same Deco or same location? Or would...