@AndyLP Hi， The MAC address sent before 29th Dec 2020 should receive the beta firmware now. If the beta firmware failed to update, or still no update notice, please refer to the following...

@RG1.-_ Hi, what is the model number and hardware of your Kasa plug? Would another devices connected to the plug make any difference? If possible, please try to factory reset the smart plug by...

@Iheart Hi, here is the instruction to do the firmware recovery: https://www.tp-link.com/en/support/faq/2958/ After that, if there is still no change at all, please feel free to contact the local...

@steveokur Hi， Please refer to the following suggestion to have a look: 1. turn off the fast roaming and beam forming on the Deco APP; --if still not, please enable the guest Wi-Fi for 2.4ghz only to...

@stephen2112 Hi, how about having a look at Deco P9: https://www.tp-link.com/en/home-networking/deco/deco-p9/ It is compatible with Deco M4 and support powerline as well; Thanks and wait for your...

@Iheart Hi, Was the model number Deco E4 as well? Did it blink yellow all the time and never stop？ --if yes, have you tried the factory reset as well as the firmware recovery? And all the units have...