@Digger181166 Hi， Have you tried to change another Ethernet cable or check if the cable is 1000m/s capable? And when you connected via Wi-Fi, would you please check on the Deco APP, which Deco’s...

@ShaneOC Hi, Have you tried to unplug the M5 for a while and check the P9 in Garage to see whether the powerline backhaul is restored; --if yes, then plug the M5 back and check again; Thank you very...

@JonnyT Hi, Thank you very much for your feedback. I did see the advertising information on the Amazon and there is no obvious mistake about the specification. and I think you might order M4 from the...

@Nuphor Hi， We have checked the cloud log about this MAC address and the firmware has been pushed twice already, like the other 3 plugs and not sure why only this one failed to get the update...

@Nateliini Hi, Thank you very much for your time and patience. Would rebooting the Deco recover the online status on the Deco APP? And for the Deco X20, there is a beta firmware and you may download...

@DECOJJ Thanks for your feedback. It is not supported yet. But Deco APP supported connection alerts only for the client devices, not between the Deco units. For more details, please refer to this...