@Company Hi, it is recommended to update the official firmware on the local website. Thanks for your feedback.

@Chris_NE Thanks for your detailed information. We would like to follow up on your case by email. And just one more question, have you tried to add the HS110 by pressing the ’+’ button and choose...

@HGMota Thanks a lot for your kind feedback. Could you please help me check the following information: 1. Could you please draw a picture of the network map about your system? 2. Who is your internet...

@FortMax Thanks a lot for your kind reply. For your case, we would like to follow up on your case by email and please have a check of your message box later. Thanks a lot.

@MCosmos Hi, If possible, could you please record a video clip and share to me? By the way, how long have you had the adapters and when did this issue start？ Would a factory reset by pressing the...

@MisterX101 Hi, Thanks for your patience. Have you considered using the powerline utility on the computer to have a look: tpPLC_Utility_Windows....